SMS Terms of Service

Consent for SMS Communication

The Royce School (“we,” “us,” or “the School”) may use SMS text messaging to communicate important school-related information to parents, guardians, and authorized family contacts. By providing your mobile phone number and opting in to receive text messages from The Royce School, you consent to receive SMS communications at the number you have provided.

Phone numbers obtained through the SMS consent process will not be shared with or sold to any third parties or affiliates for marketing or promotional purposes.

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Types of SMS Communication

If you have consented to receive text messages from The Royce School, you may receive messages related to:

• School closures, delays, and weather-related announcements
• Safety alerts and emergency notifications
• Attendance notifications
• Event reminders and schedule changes
• Tuition and billing reminders
• General school announcements and updates

Example message: “Reminder: The Royce School will dismiss early at 12:00 PM today due to inclement weather. Please arrange pickup accordingly. Reply STOP to opt out.”

Message frequency varies depending on school activities and the urgency of communications. The Royce School does not send promotional or marketing messages via SMS. Standard message and data rates may apply depending on your carrier’s pricing plan.

FERPA Protections for SMS

In accordance with the Family Educational Rights and Privacy Act (FERPA), text messages sent by the School will not contain personally identifiable student information such as grades, disciplinary records, financial account details, or other protected educational records. If you need to discuss sensitive student information, please contact the School office directly at (912) 354-4047.

Data Sharing

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with or sold to any third parties or affiliates for marketing or promotional purposes. Mobile opt-in consent data will be used solely for the purpose of delivering school-related SMS communications as described in these terms.

Opt-In Methods

You may opt in to receive SMS messages from The Royce School in the following ways:

• By providing your mobile number and consent during the enrollment or re-enrollment process
• By completing a consent form (paper or electronic) provided by the School
• By submitting your information through the School’s website
• By replying with an affirmative keyword (e.g., “YES”) when prompted via text

Opt-Out Methods

You may opt out of SMS messaging from The Royce School at any time by:

• Replying STOP (or QUIT, CANCEL, END, or UNSUBSCRIBE) to any message received from the School
• Contacting the School office by phone at (912) 354-4047 or by email at [email protected]
• Submitting a written request to the front office

Once your opt-out request is received, it will be honored within 10 business days. You will receive one final confirmation message acknowledging your request. No further SMS messages will be sent unless you choose to opt back in by replying START or by contacting the School office.

Please note that opting out of SMS messages does not opt you out of other school communications such as email, Blackbaud notifications, or phone calls.

Standard Messaging Disclosures

Message and data rates may apply. Message frequency may vary. You can opt out at any time by texting “STOP.” For assistance, text “HELP,” visit our Privacy Policy, or call us at (912) 354-4047.

Automated Message Responses

Opt-In Message

Thank you for opting in to SMS messages from The Royce School. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary.

Opt-Out Message

Thank you for opting out of SMS messages from The Royce School. You will not receive any further SMS communications. To opt back in at any time, reply START.

Help Message

Thank you for contacting The Royce School. For immediate assistance, please call 912-354-4047, or visit www.royceschool.org. Message and data rates may apply.

SMS Fraud Protection

The Royce School will never use text messages to request sensitive personal information. Specifically, The Royce School will never ask you via SMS for:

• Passwords or login credentials
• Social Security numbers or government-issued identification
• Credit card, debit card, or bank account numbers
• Tuition payment information or Blackbaud account credentials
• Student medical or health information

If you receive a text message that appears to be from The Royce School and requests any of the above information, do not respond and do not click any links. Contact the School office directly at (912) 354-4047.

Updates to Terms of Service

We may update these SMS Terms of Service periodically to reflect changes in our practices, technology, or legal requirements. The effective date at the top of this page indicates when these terms were last revised. Continued use of our SMS service after changes constitutes acceptance of the updated terms.

Contact Us

If you have questions about these SMS Terms of Service or how we handle your information, please contact us:

The Royce School
4 Oglethorpe Professional Blvd
Savannah, GA 31406
Phone: 912-354-4047
Email: [email protected]